1.How long will the shipment take?

We want you to get your package as quickly and affordably as possible, whether you ordered way in advance or need your product ASAP. At giftinone.com, we value every single customer. As customer satisfaction is always our top priority, we offer various shipping options to suit every customer.

Total Delivery Time = Processing Time + Shipping Time. （Generally it takes 10~17 Business days for your order to arrive.）

Production & Processing Time:

• 2-5 business days

Our shipping method :

• Expedited Shipping time: 3-5 business days. 
• Standard Shipping time : 5-8 business days. 
• Economy Shipping time: 5-12 business days. 

Production Time (Business Days)	Shipping  Time (Business Days)	Shipping  Method (Business Days)	Total Time (Business Days)
2-5	5-12	Economy shipping	7-17
2-5	5-8	Standard shipping	7-13
2-5	3-5	Expedited shipping	5-10

 

NOTE:

• With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, ETA might extend a few days longer. Your patience and understanding are highly appreciated.
  
• During our busy holiday season, we try our best to guarantee your gifts will arrive on time, but due to high volume and unexpected circumstances beyond our control, there might be a slight delay in the delivery of your order. If we miss our guarantee, we will refund your shipping & handling fees after we confirm that your package has not arrived on time. Understandably, no refunds can be issued for orders delayed (either shipping cost or merchandise value) due to adverse weather conditions or any unforeseen circumstance that may affect GiftInOne or any of our carriers. Thank you for understanding.
• When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package.

2.How much for the shipping fees?

 Here’s a breakdown of your shipping options, calculated from the day you place your order.

Free Economy shipping on orders $50+.

Country	Economy shipping	Standard shipping	Expedited shipping
America	$8.99	$9.99+	$24.99+
Canada	$8.99	$9.99+	$23.99+
Oceania	$8.99	$12.99+	$28.49+
Europe	$6.99+	$9.99+	$25.99+

Note:
Extra Pay depends on weight, The shipping fee is different for different countries, please find the shipping detail at order check out page.

 

3.Frequently asked questions

1.Do I get tracking info? Where can I find it?

Once your order ships, you will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we will take care of this for you.

2.Can I change my wrong address?

Usually it takes 2-6 business days to produce the product, you could change the shipping address for free by sending email to us before we ship the package out.
For most of our orders, the address could be changed after we shipped the package out.

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

3.Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

4.Are your shipping times guaranteed?
When you add an item to your cart, you’ll be asked to choose a shipping speed. After that, we’ll show you the promised arrival date for your item – and we stand by that. Bad weather and carrier delays can happen, but if your order doesn’t get there on time and you’re not satisfied, neither are we.

5.Which shipping carriers do you use?
We use a variety of shipping carriers, including United States Postal Service, UPS and FedEx. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected.

6.Do you ship internationally? Which countries do you deliver to?
Yes, international shipping is available to the following destinations: Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Greece, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, and the United Kingdom.

7.My product contains a defect or is damaged, what can be done?
 If you have any questions or concerns with your order, we want to know and we want to help. 

Customer service is our top priority and we will do whatever we can to take care of you. Thank you for considering GiftInOne and if you have any questions,